5.3.0 doesn't display shouts until a post is made?

[stig]

On first load or after a refresh, the shoutbox needs a post before it will display shoutbox contents..

Tested with IE and Chrome, on VB3.8.x

Any suggestions please?

 

[Fillip H.]

Does this happen every time? Cause we changed the aop method so it needs to create a file (done on irst shout) before it works 100%

 

[stig]

Thanks for the reply!

Yes, it happens every time.

I tried going through all the options and saving them.

I've currently downgraded to the previous version.

 

[stig]

OK, got it sussed..

For some reason I have 2 AOP directories.. vbshout/aop and vbshout_pro/aop

I set permissions on the wrong one

Sorry

 

[Fillip H.]

Weird, did I make that extra one? xD glad it got sorted

Sent from my X10i using Tapatalk

 

[MainFrame]

I have the same issues, but I don't have 2 apo directories, just one.. and the permissions are correct..
Checked my apache log and found many from the shoutbox which I think are causing my problem

[Sun Jul 25 16:23:41 2010] [error] [client 41.201.171.77] File does not exist: /home/sattv/public_html/dbtech/vbshout/aop/pm_360274_0.txt, referer: http://www.sat-television.com/ulc.php
[Sun Jul 25 16:23:45 2010] [error] [client 41.201.171.77] File does not exist: /home/sattv/public_html/dbtech/vbshout/aop/pm_360274_0.txt, referer: http://www.sat-television.com/ulc.php
[Sun Jul 25 16:23:52 2010] [error] [client 41.201.171.77] File does not exist: /home/sattv/public_html/dbtech/vbshout/aop/pm_360274_0.txt, referer: http://www.sat-television.com/ulc.php
[Sun Jul 25 16:23:56 2010] [error] [client 41.201.171.77] File does not exist: /home/sattv/public_html/dbtech/vbshout/aop/pm_360274_0.txt, referer: http://www.sat-television.com/ulc.php
[Sun Jul 25 16:24:00 2010] [error] [client 41.201.171.77] File does not exist: /home/sattv/public_html/dbtech/vbshout/aop/pm_360274_0.txt, referer: http://www.sat-television.com/ulc.php
[Sun Jul 25 16:24:07 2010] [error] [client 41.201.171.77] File does not exist: /home/sattv/public_html/dbtech/vbshout/aop/pm_360274_0.txt, referer: http://www.sat-television.com/ulc.php
[Sun Jul 25 16:24:11 2010] [error] [client 41.201.171.77] File does not exist: /home/sattv/public_html/dbtech/vbshout/aop/pm_360274_0.txt, referer: http://www.sat-television.com/ulc.php
[Sun Jul 25 16:24:16 2010] [error] [client 41.201.171.77] File does not exist: /home/sattv/public_html/dbtech/vbshout/aop/pm_360274_0.txt, referer: http://www.sat-television.com/ulc.php
[Sun Jul 25 16:24:20 2010] [error] [client 41.201.171.77] File does not exist: /home/sattv/public_html/dbtech/vbshout/aop/pm_360274_0.txt, referer: http://www.sat-television.com/ulc.php
[Sun Jul 25 16:24:27 2010] [error] [client 41.201.171.77] File does not exist: /home/sattv/public_html/dbtech/vbshout/aop/pm_360274_0.txt, referer: http://www.sat-television.com/ulc.php
[Sun Jul 25 16:24:31 2010] [error] [client 41.201.171.77] File does not exist: /home/sattv/public_html/dbtech/vbshout/aop/pm_360274_0.txt, referer: http://www.sat-television.com/ulc.php

 

[Fillip H.]

Check your AOP dir, do you have any .txt files in there at all?

 

[MainFrame]

Yes, there were many txt files, and php files in there..
I removed them an hour ago, perhaps it solves my problem..

now there are only a couple of text files.

markread-pm_338091_1.txt
markread-shouts1.txt
pm_330891_1.txt
shouts1.txt

I asked everyone to refresh their browser and now the error logs are solved, but the shoutbox does not refresh, only when I switch to another tab..

 

[MainFrame]

Just checked the contents of the textfiles and noticed unix time codes so I converted them and found they are 2 hours behind..
This would easely explain why the shoutbox is not refreshing.

any way to fix this?

 

[Fillip H.]

Whenever a new shout is posted, the time code is updated.

Try checking Firebug (firefox extension), it should print out some debug data that'll come in handy

 

[SSSlippy]

Just checked the contents of the textfiles and noticed unix time codes so I converted them and found they are 2 hours behind..
This would easely explain why the shoutbox is not refreshing.

any way to fix this?

The client checks vs the server timestamp. If the timestamp is wrong on the server the box will have issues refreshing.

 

[MainFrame]

Well I actually always had this problem on my server, the time on my server is set correct, but whenever I print date("H:i:s") it's 6 hours behind.
but vBulletin doesn't have any issues, time is always correct

 

[Fillip H.]

vBulletin adjusts date via PHP though, by taking your chosen timezone and adjust it like that.

That won't make a difference for this though, atm what I'm looking for is the output from the AOP function being ran.
Which on my local is something like this:

[19:37:4]
1280079424.665
1280079414

 

[MainFrame]

Just configured my php.ini file to the correct timezine.. now when I print date("H:i:s") it displays the correct time, but the shoutbox is still 2 hours behind..

 

[MainFrame]

vBulletin adjusts date via PHP though, by taking your chosen timezone and adjust it like that.

That won't make a difference for this though, atm what I'm looking for is the output from the AOP function being ran.
Which on my local is something like this:

[19:37:4]
1280079424.665
1280079414

Where can I find this, looking in firebug but don't see any debug info..

 

[Fillip H.]

I checked firebug myself on your site, I see the problem.

I've added a potential hotfix to the Pro release, please re-download and re-upload then do a hard refresh (Ctrl+F5) and see if that fixes it.

 

[MainFrame]

Now I'm getting a javascript error saying "dateline2 is undefined"

 

[Fillip H.]

Sorry, there was a temp problem; open the /dbtech/vbshout/clientscript/vbshout.js file and replace dateline2 with dateline
Or re-download once again.

 

[MainFrame]

That seems to do the trick, shoutbox is fully working again, thanks for your help!

 

[Fillip H.]

No problem, thanks for your help in tracking this down