Cards lost even when the game is a draw

[cricfire]

So, this has happened to me in the following configurations (2 players; no CPU)

Open; All
Open; One
Open; Difference

The game ended in a draw (5 vs 5) but one of the users was able to go back to the battle using "Active Battles:" in the navbar and "win cards" even the game ended in 5 vs 5.

 

[Fillip H.]

Could you explain what you mean by "win cards"?

Also being that this is a highly specific case that's impossible to reliably replicate (i.e. there's no way to produce a 5v5 draw on command, to my knowledge), I'm not sure if this is going to be fixable

 

[cricfire]

Win cards - even if it was a draw, 1 user lost cards and 1 user won cards.

Replication - a 5 vs 5 is fairly simple; just play defensive against a defensive CPU. I'll try to provide more details on how to replicate it.

The game ended in a draw (5 vs 5) but one of the users was able to go back to the battle using "Active Battles:" in the navbar and "win cards" even the game ended in 5 vs 5.

1 user lost cards and 1 user won cards EVEN WITHOUT going back to the battle (through Active battles after the battle ended. In other words, the bug occurred without doing anything special - the game ended properly and the bug occured.

 

[Cosmic]

Win cards - even if it was a draw, 1 user lost cards and 1 user won cards.

Replication - a 5 vs 5 is fairly simple; just play defensive against a defensive CPU. I'll try to provide more details on how to replicate it.


1 user lost cards and 1 user won cards EVEN WITHOUT going back to the battle (through Active battles after the battle ended. In other words, the bug occurred without doing anything special - the game ended properly and the bug occured.

Did only 1 player get to take a card or did both players?

 

[cricfire]

Only 1 person gets the card.

Now, another user (was sitting beside me and played for an hour):

- He played for an hour - with normal results - when he won, he won the cards; when the match was draw, he didn't lose the cards.
- He was playing with CPU
- The match ended in a draw and he lost ALL his Level 5 cards (the ones he was playing with basically) - he ended the match; pressed "leave match"; came back to original screen; goes on to play the next match and all his cards from the last game are missing (Available: 0).

 

[Cosmic]

Only 1 person gets the card.

Now, another user (was sitting beside me and played for an hour):

- He played for an hour - with normal results - when he won, he won the cards; when the match was draw, he didn't lose the cards.
- He was playing with CPU
- The match ended in a draw and he lost ALL his Level 5 cards (the ones he was playing with basically) - he ended the match; pressed "leave match"; came back to original screen; goes on to play the next match and all his cards from the last game are missing (Available: 0).

Are you certain he left the match? That sounds like what happens if you don't leave the match properly - the game won't let you use the cards in another match.

 

[cricfire]

You are right! I made him go to "Active Battles:" and made him leave the match

BUT

He (and others) said that he did press "Leave Match" (100% sure) but the match didn't end properly.

On that note, he also went back to one of the battles he had with me and the score showed 1 vs 9 (it is always 1 vs 9) and he was able to get my cards even though he didn't win the game against me.

---------- Post added at 00:48 ---------- Previous post was at 00:48 ----------

So, it seems like the "Leave Match" button is malfunctioning.

 

[Cosmic]

You are right! I made him go to "Active Battles:" and made him leave the match

BUT

He (and others) said that he did press "Leave Match" (100% sure) but the match didn't end properly.

On that note, he also went back to one of the battles he had with me and the score showed 1 vs 9 (it is always 1 vs 9) and he was able to get my cards even though he didn't win the game against me.

---------- Post added at 00:48 ---------- Previous post was at 00:48 ----------

So, it seems like the "Leave Match" button is malfunctioning.

Not something we've been able to confirm in testing, sadly. Hopefully someone else will encounter the problem and we can identify a common reason for it.

Cosmic

 

[cricfire]

This error continues to occur:

---------- Post added 29th January 2012 at 02:05 ---------- Previous post was 27th January 2012 at 23:31 ----------

Bump

 

[Fillip H.]

Unfortunately without a reliable way to reproduce it and the ability to reproduce it in our testing environments it is impossible for us to fix this

 

[cricfire]

Sounds reasonable.

One thing I know for sure is - it never happens with CPU and only happens during member vs member matches. And mostly, the person who sets up the invitation ends up losing cards even though if it was a draw.