Hi guys,
So - The way i have donate set up is fairly simple...
User donates (via paypal) to one of three categories - lets call them A, B and C.
When donation is confirmed, user gets upgraded to "site supporter" status, which lasts for 365 days... this gives them rights to post in specific parts of the site they wouldnt usually be able to.
However i am randomly (and reguarly now) seeing this upgrade being removed from peoples accounts. This has happened 5 times in the last month - all different points in their year, all different people. If you check the donation logs you can see the payment, and successful completion, however the uprgade is no longer there.
Not sure what to do since i obviously dont want to loose any upgrades currently in place... Assistance would be appreciated
Many thanks
Paul
So - The way i have donate set up is fairly simple...
User donates (via paypal) to one of three categories - lets call them A, B and C.
When donation is confirmed, user gets upgraded to "site supporter" status, which lasts for 365 days... this gives them rights to post in specific parts of the site they wouldnt usually be able to.
However i am randomly (and reguarly now) seeing this upgrade being removed from peoples accounts. This has happened 5 times in the last month - all different points in their year, all different people. If you check the donation logs you can see the payment, and successful completion, however the uprgade is no longer there.
Not sure what to do since i obviously dont want to loose any upgrades currently in place... Assistance would be appreciated

Many thanks
Paul