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mrderanged

Customer
getting an error when trying to install reviews lite.

everything seems to be going fine,

then it starts upgrading to 1.0.0

It rebuilds the styles and then it comes up with:

Invalid SQL (this is huge and it never posts when I paste it in here, so it's in the attached .txt file)

MySQL Error : MySQL server has gone away
Error Number : 2006
Request Date : Friday, February 7th 2014 @ 11:33:05 PM
Error Date : Friday, February 7th 2014 @ 11:33:41 PM
Script : http://website.com/ab/testvb/admincp/plugin.php?do=productimport
Referrer : http://website.com/ab/testvb/admincp/plugin.php?do=productadd
IP Address : 67.86.221.156
Username : MrDeranged
Classname : vB_Database
MySQL Version :

Stack Trace:

#0 vB_Database->halt() called in [path]/includes/class_core.php on line 423
#1 vB_Database->execute_query() called in [path]/includes/class_core.php on line 441
#2 vB_Database->query_write() called in [path]/includes/adminfunctions_language.php on line 259
#3 build_language() called in [path]/includes/adminfunctions_language.php on line 157
#4 build_language() called in [path]/includes/adminfunctions_plugin.php on line 1458
#5 install_product() called in [path]/admincp/plugin.php on line 1736
 

Attachments

no comment on the 313 pages of invalid sql that also came up in the error window? (it's in the txt attachment). It looks like everything is working fine until it's trying to update phrasegroups?
 
As per the documentation page I linked you, "MySQL server has gone away" is a generic server error that has multiple potential causes and solutions. I would advise you to go through that page and carry out the recommended steps, or contact your host for assistance if you don't feel comfortable editing server configuration files on your own :)
 
Thanks Fillip H.. One other quick question. Do your mods work on pre 4.2.2 forums? I saw the announcement that they were all updated for 4.2.2. I'm still running 4.1.5 and just want to make sure. Regards

Sent from my Moto X using Tapatalk
 
I do believe they should work fine on pre-4.2.2 forums. If there's a special minimum version, this is noted on the product page. If it says "4.x.x", it should work fine on all vB4 versions :)
 
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