Bug First post is missing after import from OzzModz

[RockGermany]

I imported the data from [OzzModz] Advanced Forms 2.2.5 Patch Level 1. After that, the first post is missing in all discussions and I get an error message in the admin panel when opening the discussions.

InvalidArgumentException: Accessed unknown getter 'groupid' on DBTech\SocialGroups:Group[219] src/XF/Mvc/Entity/Entity.php:228

#0 src/XF/Mvc/Entity/Entity.php(140): XF\Mvc\Entity\Entity->get('groupid')
#1 internal_data/code_cache/templates/l3/s9/public/PAGE_CONTAINER.php(3351): XF\Mvc\Entity\Entity->offsetGet('groupid')
#2 src/XF/Template/Templater.php(1800): XF\Template\Templater->{closure}(Object(SV\StandardLib\XF\Template\Templater), Array, NULL)
#3 src/XF/Pub/App.php(621): XF\Template\Templater->renderTemplate('PAGE_CONTAINER', Array)
#4 src/XF/App.php(2573): XF\Pub\App->renderPageHtml('
  





  

  


...', Array, Object(XF\Mvc\Reply\View), Object(XF\Mvc\Renderer\Html))
#5 src/XF/Mvc/Dispatcher.php(414): XF\App->renderPage('
  





  

  


...', Object(XF\Mvc\Reply\View), Object(XF\Mvc\Renderer\Html))
#6 src/XF/Mvc/Dispatcher.php(66): XF\Mvc\Dispatcher->render(Object(XF\Mvc\Reply\View), 'html')
#7 src/XF/App.php(2826): XF\Mvc\Dispatcher->run()
#8 src/XF.php(806): XF\App->run()
#9 index.php(23): XF::runApp('XF\\Pub\\App')
#10 {main}

array(4) {
  ["url"] => string(52) "/dbtech-social/discussions/abriss-januar-2024.14777/"
  ["referrer"] => string(79) "xxxxxxxxxx/dbtech-social/game-of-farms.219/discussions/list/"
  ["_GET"] => array(0) {
  }
  ["_POST"] => array(0) {
  }

 

[Fillip H.]

Can you post the actual error messages too and not just the stack traces?

 

[RockGermany]

Oh, sorry, I edited the post. Now it should fit together.

 

[Fillip H.]

Have you customised the PAGE_CONTAINER template? If so, please revert it.

 

[RockGermany]

No, PAGE_CONTAINER is unedited. (I make changes to this with my own add-on)

There is also no difference with the standard design or if I deactivate the PAGE_CONTAINER changes in all add-ons.

 

[RockGermany]

xf_snog_groups_discussions:

discussion_id	parent_id	title	user_id	username	date	groupid	message	ip_id	state	last_post_by	last_post_user_id	last_post_id	last_post_date	participant_count	reply_count	deleted_by	reason	delete_date	likes	like_users
14777	0	Abriss Januar 2024	9718	NightKini	1705178522	219	Warum gibts kein aktuelles Thema hierfür? Sobald i...	0	visible	Woofington	6906	14790	1705226180	7	9			0	1

xf_dbtech_social_groups_discussion:

discussion_id	group_id	section_id	title	reply_count	view_count	user_id	username	message_date	sticky	discussion_state	discussion_open	discussion_type	first_message_id	first_message_reaction_score	first_message_reactions	last_message_date	last_message_id	last_message_user_id	last_message_username	tags
14777	219	0	Abriss Januar 2024	8	5	6906	Woofington	1705178701	0	visible	1		14778	2	1705226180	14790	6906	Woofington

 

[Fillip H.]

Does the user who posted the original post still exist? If it's a deleted user, that could explain why it wouldn't import.

 

[RockGermany]

The user still exists.

We have over 250 groups with over 1000 discussions. It happens to everyone. I have already converted the data three times with the same result that the first post in a discussion disappears.

The "import_log_snogsocialgroups" also looks correct. 14777 is the post from NightKini, 14778 is from Woofington.

import_log_id	content_type	old_id	new_id
1364	dbt_sg_comment	14777	14777

 

[Fillip H.]

Could you please use the "Attach secure data" button to allow me access to your site so I can look into this further?

The attached data is encrypted before being saved, and the decryption key will be emailed to both of us. The decrypted information is not stored in the browser nor on our servers. You can purge the data entirely at any point by clicking the "Delete secure data" button.

As this is a much more secure method of exchanging sensitive information, I am unable to accept private messages / conversations with sensitive information. If you have previously submitted private messages / conversations with sensitive information, please ensure this information has been changed and that it is no longer valid.

 

[RockGermany]

Could you please use the "Attach secure data" button to allow me access to your site so I can look into this further?

Sorry, but this is not possible due to other data.

 

[Fillip H.]

In that case I am unable to assist you further as no one else who has used this importer has experienced the same issue.

 

[RockGermany]

Maybe they were using older versions. I have everything up to date.

The only other hint I can give is that when opening the Snog groups, "Accessed unknown getter 'text_direction' " and "Accessed unknown getter 'language_code' " errors are thrown every time.

Alternatively, I can export the tables. But database and admin-CP access is absolutely not possible.

 

[Fillip H.]

You cannot run both versions at the same time, Snog’s must be disabled if you want to run DBTech one. That could explain the server error.

 

[RockGermany]

That could explain the server error.

You are right, if I disable Snog the error "Accessed unlimited getter 'groupid'" no longer appears.

However, the error remains that the first post in each discussion is still missing. ("Preserve Content IDs" makes no difference when importing, except that the posts have different numbers.)


Back to my examples:

Post 14777 is missing in "xf_dbtech_social_groups_message".
The "Username" in "xf_dbtech_social_groups_discussion" is incorrect (see post #6).

"xf_dbtech_social_groups_message" has 10558 records
"xf_dbtech_social_groups_discussion" has 1146 records
"xf_snog_groups_discussions" has 11706 records

The error definitely occurs during the import. The text from post 14777 is not imported.




Another nice example:



After opening, there is an "Oops"

 

[Fillip H.]

I took another look at the importer and I found the issue, I'll correct it in the next version, thanks

I'll see if I can release the update tomorrow.

 

[DragonByte Technologies]

Thank you for reporting this issue, it has now been resolved. We are aiming to include any changes that have been made in a future release (2.2.3).

Change log:

Fix: [OzzModz] Social Groups importer will now properly import the first post of group comments

 

[DragonByte Technologies]

Hello @RockGermany,

We hope your ticket regarding DragonByte Social Groups has been addressed to your satisfaction. This ticket has now been scheduled to be closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.