aleo
Customer
Hello,
My second question: It is about the "buy" button for the product. I constantly receive complaints from members about this. They think they have purchased it when they click the buy button. Because the page does not direct them to the cart.
I tried to solve this problem as follows.
1. I changed the first "buy" statement to "Add to cart". I kept the second "buy" statement after adding to cart the same.
2. I changed the cart widget position. I tried to make it more visible by moving the cart widget position up.
3. I changed the cart "View Cart / Checkout" statements to → <b>Skip Checkout Stage</b>. In this way, I tried to direct the customer to the cart.
This reduced the incoming questions a little bit, but I think that in order to fully solve the problem, the page should direct them to the cart after clicking the "buy" button. Or, a "quick buy" option can be added to the admin panel.
The fewer clicks, the more sales it brings. Going through 3 different stages while making a purchase complicates the sales process.
1. Buy (I changed it to add to cart)
2. Checkout (it's in a small widget on this screen and doesn't draw attention)
3. Buy
Finally, maybe the "Update Cart" text should be fainter and the Buy button should be more vibrant? I think the Buy button should be more visible.
Thank you in advance.
My second question: It is about the "buy" button for the product. I constantly receive complaints from members about this. They think they have purchased it when they click the buy button. Because the page does not direct them to the cart.
I tried to solve this problem as follows.
1. I changed the first "buy" statement to "Add to cart". I kept the second "buy" statement after adding to cart the same.
2. I changed the cart widget position. I tried to make it more visible by moving the cart widget position up.
3. I changed the cart "View Cart / Checkout" statements to → <b>Skip Checkout Stage</b>. In this way, I tried to direct the customer to the cart.
This reduced the incoming questions a little bit, but I think that in order to fully solve the problem, the page should direct them to the cart after clicking the "buy" button. Or, a "quick buy" option can be added to the admin panel.
The fewer clicks, the more sales it brings. Going through 3 different stages while making a purchase complicates the sales process.
1. Buy (I changed it to add to cart)
2. Checkout (it's in a small widget on this screen and doesn't draw attention)
3. Buy
Finally, maybe the "Update Cart" text should be fainter and the Buy button should be more vibrant? I think the Buy button should be more visible.
Thank you in advance.
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