Question Multiple Questions

[Mangahav]

Hi,

- I've noticed (on the default skin) that Username size isn't the same as font size when viewing on a mobile phone (Samsung Galaxy S3).
Some of my other members have complained about this too.
The username appears much smaller than the font size. http://www.dragonbyte-tech.com/forum.php
Your own website has the exact same problem. So it's not just my website, it's an issue in this modification.

- How do I add more options to the font sizes (px) for my members to chose from?
Specifically smaller font sizes than 9px? It still looks rather large on 9px on my phone.

- What is the SQL Query code I must run to tick/untick certain user profile settings that come with this mod, for all users?
Specifically: "Enable Shout Style Override" & "Enable PM Sounds" -> How do I untick this for all users on? [Execute SQL Query code]

- In the VSA chatbox, these settings appears when you clicked on a username in the archive section:

I want these 3 to also be in this shoutbox when I click a username in the archive section:
- View all messages posted by X user.
- Go to last message posted by X user.
- The IP address to show. So which IP address was used to post that message into the shoutbox.
Also when you clicked the 'chatbox' dropdown menu (above the chatbox), these options appeared:

You have the first two options. I don't care about the unread option.
What I do care is:
- "Find your last message".

There has never been any "resource intensive" reasons stated by anybody on vBulletin.org or on my website regarding the VSA chatbox.
Could you take a look a their coding to try and implement their features onto your shoutbox?


Please note that this applies to both the Lite version & the Pro version.

 

[Fillip H.]

- I've noticed (on the default skin) that Username size isn't the same as font size when viewing on a mobile phone (Samsung Galaxy S3).
Some of my other members have complained about this too.
The username appears much smaller than the font size. http://www.dragonbyte-tech.com/forum.php
Your own website has the exact same problem. So it's not just my website, it's an issue in this modification.

Unfortunately I cannot replicate this issue on an iPhone, leading me to believe this is a bug in Android's browser.

Are you using the built-in Browser.app or Chrome?

How do I add more options to the font sizes (px) for my members to chose from?
Specifically smaller font sizes than 9px? It still looks rather large on 9px on my phone.

Edit the dbtech_vbshout_editortools template.

What is the SQL Query code I must run to tick/untick certain user profile settings that come with this mod, for all users?
Specifically: "Enable Shout Style Override" & "Enable PM Sounds" -> How do I untick this for all users on? [Execute SQL Query code]

UPDATE user SET dbtech_vbshout_settings = dbtech_vbshout_settings - 65536 WHERE NOT (dbtech_vbshout_settings & 65536)

UPDATE user SET dbtech_vbshout_settings = dbtech_vbshout_settings - 8192 WHERE NOT (dbtech_vbshout_settings & 8192)

In the VSA chatbox, these settings appears when you clicked on a username in the archive section:

I want these 3 to also be in this shoutbox when I click a username in the archive section:
- View all messages posted by X user.
- Go to last message posted by X user.
- The IP address to show. So which IP address was used to post that message into the shoutbox.
Also when you clicked the 'chatbox' dropdown menu (above the chatbox), these options appeared:

You have the first two options. I don't care about the unread option.
What I do care is:
- "Find your last message".

There has never been any "resource intensive" reasons stated by anybody on vBulletin.org or on my website regarding the VSA chatbox.
Could you take a look a their coding to try and implement their features onto your shoutbox?

Could you please post feature requests separately as Feature Requests, not support tickets? Otherwise, this will get lost when this ticket is closed. Thanks!

 

[pwnage]

Unfortunately I cannot replicate this issue on an iPhone, leading me to believe this is a bug in Android's browser.
Are you using the built-in Browser.app or Chrome?

For Samsung Galaxy S3, the built in Browser is google chrome.
Example (font size 11px): http://i.imgur.com/w2N4CTM.jpg

I'd like to point out VSA Chatbox had no such issue.

 

[Mangahav]

Unfortunately I cannot replicate this issue on an iPhone, leading me to believe this is a bug in Android's browser.

Are you using the built-in Browser.app or Chrome?

Edit the dbtech_vbshout_editortools template.

UPDATE user SET dbtech_vbshout_settings = dbtech_vbshout_settings - 65536 WHERE NOT (dbtech_vbshout_settings & 65536)

UPDATE user SET dbtech_vbshout_settings = dbtech_vbshout_settings - 8192 WHERE NOT (dbtech_vbshout_settings & 8192)

Could you please post feature requests separately as Feature Requests, not support tickets? Otherwise, this will get lost when this ticket is closed. Thanks!

I am using the Chrome browser on my Samsung GS3.
I an also load the site on the built in browser app on the phone with the same result. Same with Puffin browser,

 

[Fillip H.]

I'm unable to replicate this issue in Chrome for iOS. Unfortunately I cannot assist with an issue I cannot replicate. Sorry I couldn't be of more help

 

[pwnage]

I'm unable to replicate this issue in Chrome for iOS. Unfortunately I cannot assist with an issue I cannot replicate. Sorry I couldn't be of more help

You just said it yourself, this happens on Android phones.
So obviously you can't replicate the same results on an Iphone...

Surely somebody in your company has an Android phone and therefore they may be able to help.

 

[Fillip H.]

You just said it yourself, this happens on Android phones.

I said it may be a bug in Android, but I wanted to confirm it was not a bug in our mod by testing it in the same browser, regardless of the OS.

I am loading an emulator to attempt to diagnose this.

 

[Fillip H.]

Update: I am unable to replicate this issue. We're currently waiting for the only available Android device to charge to test this with a real device.

The emulator is running Android 4.2.2.

 

[Mangahav]

Fillip H., I executed that first SQL query you gave me.

the following is the result.

An error occurred while attempting to execute your query. The following information was returned. 

error number: 1690 
error desc: BIGINT UNSIGNED value is out of range in '(`mangahav_Mangahaven2015`.`user`.`dbtech_vbshout_settings` - 65536)'

The result of the second one is as follows:

An error occurred while attempting to execute your query. The following information was returned. 
error number: 1690 
error desc: BIGINT UNSIGNED value is out of range in '(`mangahav_Mangahaven2015`.`user`.`dbtech_vbshout_settings` - 8192)'

 

[Fillip H.]

Try these

UPDATE user SET dbtech_vbshout_settings = dbtech_vbshout_settings - 65536 WHERE (dbtech_vbshout_settings & 65536)

UPDATE user SET dbtech_vbshout_settings = dbtech_vbshout_settings - 8192 WHERE (dbtech_vbshout_settings & 8192)

 

[pwnage]

Fillip H.;
Check out VSA chatbox on your android and ios phone:

^ At 11px, every single message that appears in the chatbox, appears in the phone too. So the proportions are exactly the same regardless whether or not you're using a phone or browser.

For DB tech shoutbox, the px have to be adjusted just for it to somewhat match what appears in the browser.
From what I've observed, it's the username size that appears correctly, whereas the rest of the font appears bloated.
DB Tech Shoutbox: Font Size & Height Change [Samsung Galaxy S3] - YouTube
A quick video (was used for other demonstrating purposes).

 

[Fillip H.]

I am unable to replicate this issue in my Android emulator when visiting your site. The issue appears to be exclusive to your specific devices, which as you might imagine makes debugging slightly difficult.

To re-iterate, no mobile device of any description that myself or anyone on my team has access to appears capable of replicating this issue, at our site or yours.

Please advise on what you would like us to do.

 

[pwnage]

I am unable to replicate this issue in my Android emulator when visiting your site. The issue appears to be exclusive to your specific devices, which as you might imagine makes debugging slightly difficult.

To re-iterate, no mobile device of any description that myself or anyone on my team has access to appears capable of replicating this issue, at our site or yours.

Please advise on what you would like us to do.

Samsung Galaxy S3 (GT-I9300)
Android version: 4.3
DB Tech Shoutbox: Font Size & Height Change [Samsung Galaxy S3] - YouTube

Many users on mangahaven use android and ever single one of them have reported the same issue.
So whatever android you have seems to be a rare exception.

The only thing I can suggest is you take a look at VSA Chatbox and see what CSS they used to not have this issue.
Not a single user has ever reported of this certain issue with VSA Chatbox.
So if they got it right, surely you guys can figure out a way too...

I'll try to find a android emulator to replicate this issue...

 

[Fillip H.]

Samsung Galaxy S3 (GT-I9300)
Android version: 4.3
DB Tech Shoutbox: Font Size & Height Change [Samsung Galaxy S3] - YouTube

I don't imagine you want to buy us a SGS3 to test this on, but if you would then I'd be happy to send you our business address

Many users on mangahaven use android and ever single one of them have reported the same issue.
So whatever android you have seems to be a rare exception.

It is an emulator, since we do not have an Android device handy, I'll give you that.

 

[pwnage]

I don't imagine you want to buy us a SGS3 to test this on, but if you would then I'd be happy to send you our business address

It is an emulator, since we do not have an Android device handy, I'll give you that.

I think I figured out the problem.

It was actually a browser related issue specifically for android.
Firefox 4.4 doesn't have this issue.

Google chrome version 4.2 is what I've been using and it's what others have been using.
You'll need to find a emulator that can install chrome 4.2 (latest) or puffin web browser.

 

[Fillip H.]

I am unable to replicate this issue on your site in Chrome 4.2, Chrome-Beta 4.3 or Chrome-Dev 4.4 on the Android emulator.

Please advise further.

 

[pwnage]

I am unable to replicate this issue on your site in Chrome 4.2, Chrome-Beta 4.3 or Chrome-Dev 4.4 on the Android emulator.

Please advise further.

Samsung Galaxy S3. Android version 4.3.
Chrome Beta & Chrome 4.2 & Puffin web browser = I have the issue on.
Modzilla Firefox (4.4) and Adblock Browser = I don't have the issue on.

What android version is your emulator running on?

In any case, I'll look into this further tomorrow. Hopefully I can find a emulator to replicate the issue on OR you can find somebody with an android phone, install chrome 4.2 (if they don't have it installed) and see if they have the same issue or not.

 

[Fillip H.]

I've been able to replicate this issue via Device Mode in Chrome for desktop.

The issue is that Chrome on Android ruins font size scaling when it's set in px. To resolve this, please go to the Replacement Variables manager in your Style Manager and add a new replacement for your non-mobile style:

Find

</head>

Replace With

<meta name="viewport" content="width=device-width, maximum-scale=1.0, user-scalable=yes">
</head>

This will stop font scaling. I've tested this in the inspector by modifying the HTML output on your site.

 

[pwnage]

I've been able to replicate this issue via Device Mode in Chrome for desktop.

The issue is that Chrome on Android ruins font size scaling when it's set in px. To resolve this, please go to the Replacement Variables manager in your Style Manager and add a new replacement for your non-mobile style:

Find

</head>

Replace With

<meta name="viewport" content="width=device-width, maximum-scale=1.0, user-scalable=yes">
</head>

This will stop font scaling. I've tested this in the inspector by modifying the HTML output on your site.

Thank you for your patience and willingness to help resolve the issue.
That has fixed the issue :RpS_thumbup:.

You can close this thread now.