Question No members displayed on Map

[Mouth]

Installed MemberMap > 24 hrs ago, but have no markers on my Map.

I've reviewed https://www.dragonbyte-tech.com/thr...-in-map-despite-having-good-ip-address.22999/ and made sure that;
i) Enable automatic GeoIP lookup is ticked
ii) Google Maps JavaScript API key is present and working (map displays when visiting the page)
iii) Show all users is ticked
iv) User Group Permissions for Included on map: Yes looks OK.

What have I missed?

 

[Fillip H.]

There's a few possible explanations:

• Somewhere in your permissions hierarchy, the permission is overridden. Could you please double-check using the permission analysis tool in XF to make sure the permission is indeed Yes for your user?
  
  
• The lookup hasn't finished yet. It runs in batches, and if you have a very large member base, it can take a very long time for lookup to finish. Check the xf_user_option table, the dbtech_membermap_lat and dbtech_membermap_lng columns must both be not 0.
  
  
• If you have the "minimum posts" setting enabled, this can also block someone from being shown.
  
  
• Bear in mind that even with "All users" ticked, it will still exclude users who do not show up as "recently active", which is anyone with activity within 180 days.

This is the query that runs on my test board, you can try running it manually and tinker with it to find out where it's excluding your users:

SELECT `xf_user`.*, `xf_user_option_Option_1`.*
FROM `xf_user`
LEFT JOIN `xf_user_option` AS `xf_user_option_Option_1` ON (`xf_user_option_Option_1`.`user_id` = `xf_user`.`user_id`)
WHERE (`xf_user`.`is_banned` = 0)
    AND (`xf_user`.`user_state` = 'valid')
    AND (`xf_user`.`last_activity` > 1588941989)
    AND (`xf_user_option_Option_1`.`dbtech_membermap_lat` != 0)
    AND (`xf_user_option_Option_1`.`dbtech_membermap_lng` != 0)
    AND (
            (
                FIND_IN_SET(1, `xf_user`.`secondary_group_ids`)
                OR FIND_IN_SET(2, `xf_user`.`secondary_group_ids`)
                OR FIND_IN_SET(3, `xf_user`.`secondary_group_ids`)
                OR FIND_IN_SET(6, `xf_user`.`secondary_group_ids`)
            ) OR (
                `xf_user`.`user_group_id` = 1
                OR `xf_user`.`user_group_id` = 2
                OR `xf_user`.`user_group_id` = 3
                OR `xf_user`.`user_group_id` = 6
            )
    )

 

[DragonByte Technologies]

Hello @Mouth,

We hope your ticket regarding DragonByte Member Map has been addressed to your satisfaction. This ticket has now been scheduled to be closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.

 

[DragonByte Technologies]

Hello @Mouth,

As we have not heard back from you, your ticket regarding DragonByte Member Map has now been closed.

If your ticket has not been resolved, please feel free to start a new support ticket and link back to this ticket.

If you have time, please leave a review on XenForo.com's Resource Manager.

Thank you.


- DragonByte Technologies, Ltd.