Bug Recalculating points issue

[Bullmama DeLano]

Recalculated points this am due to placing some problematic members in moderation, (sadly that did not work until I put them under banned status it finally took them off the leaderboards), but now I noticed this user shows up with 0 points for the leaderboard but I know they should surely be on there.... so I look at their profile but shows the points generated.

Any idea why, was this a bug fix for a more recent version? I really don't want to update the version since it is working fine and has been until this cropped up.

Thank you!

 

[Bullmama DeLano]

Oh just wanted you to know, when I click my New quotes here on DB tech I get the "This connection is untrusted" message, looks like it is going to https for some reason.

 

[Fillip H.]

I would recommend duplicating your site to another folder, and attempt to run the upgrade on this backup site.

Unfortunately we can only feasibly support the latest version when it comes to bugs in the software, but I can't guarantee that the latest version fixes this issue for you as I don't believe anyone has ran into this issue before.

 

[Bullmama DeLano]

I would recommend duplicating your site to another folder, and attempt to run the upgrade on this backup site.

Unfortunately we can only feasibly support the latest version when it comes to bugs in the software, but I can't guarantee that the latest version fixes this issue for you as I don't believe anyone has ran into this issue before.

I always love to try to puzzle glitches, I am wondering if she ever got points on there. I will ask her. She's one of the most active members on site so I am sure she may have noticed.

 

[Bullmama DeLano]

It doesn't seem to be an issue with the point recalculation, as she has posted all day today and still no points. Very strange indeed!

 

[Fillip H.]

Go into phpMyAdmin or similar tools and verify that her userid exists in the dbtech_vbactivity_points table.