Question Return

[aleo]

Hello, how can I return the product purchased by the customer?

 

[Fillip H.]

You mean allow sellback?

 

[aleo]

I am the owner of the product. I would like to take back this item and refund the credit if a member purchased it.

 

[aleo]

For example, some products do not work. In this case, I want to take the product back from the customer and refund the credit for user satisfaction. Is this type of transaction possible? I sell permissions in the store for credit in Yes/No values. But unfortunately, it did not work. I also want to take the item back from the customer and refund the credit.

 

[Fillip H.]

You can allow sellback of items via the item settings, or you can manually delete a purchase via admin.php?dbtech-shop/purchases/ - refunds would need to be handled manually.

 

[aleo]

Thank you. So, do you have any idea why the permission I gave for the subject view yes/no values may not be working in purchase? First, I checked the user group permissions but I did not see any conflict..

 

[Fillip H.]

What permission were you trying to override?

 

[aleo]

The permission to see thread viewers is disabled. I want to enable this permission for those who purchased it. The plugin I used: [XenConcept] User Activity