Bug VBShout installed, but not working

[Lounge]

I bought this product a few hours ago. I tried to install the product, and that seems to be fine. After installed, the shoutbox will appear as it use to be at the top of my forum home.

Not logged in, the shoutbox is fine: all features has to be working fine as it should be. See the screenshot below:

If I log in as user and/or admin - the shoutbox will become a problem. The ajax features are not working correctly. Also the text: 'loading...' keep displaying. Trying to put a message in the shoutbox, can't.
See the screenshot image below:

What do I have to do to solve this problem?

Also, I get the following error message through firebug console:

missing ; before statement
vBShout1.editor['font'] = ''Droid';

Either, none of the templates of vBShout has been customized.

 

[Fillip H.]

The product doesn't appear to be active on your forum so I can't check it out for myself, so can you please PM me with an FTP account and bump my "Fillip H." account up to Admin, and I'll solve it for you

 

[Trekkan]

I'd guess that when you're logged in as admin, something else is loading that is trashing things for vbShout. But as I see Fillip H. is already handling it, he'll figure it out. =)

 

[Lounge]

The product doesn't appear to be active on your forum so I can't check it out for myself, so can you please PM me with an FTP account and bump my "Fillip H." account up to Admin, and I'll solve it for you

I've send you a pm. Thank you!

 

[Lounge]

I'd guess that when you're logged in as admin, something else is loading that is trashing things for vbShout. But as I see Fillip H. is already handling it, he'll figure it out. =)

Yes, Fillip H. is handling it! Thnks for your response!

 

[Fillip H.]

The problem was that you had added quotes around the font names in your font stylevar (subsection Font Family).

I've corrected that, and the shoutbox now works fine

I also took the liberty of correcting the AdiInviter product to work correctly with your skin

 

[Lounge]

Thank you very much Fillip H.!
It looks fine now.

Something else, I discovered after you've edited the files:

The first menu item has been centered, and the rest of the menu is on the left.
Can that be a cause of the edits you've done?

 

[Fillip H.]

It's possible, I'll look into the CSS and see what comes up

 

[Fillip H.]

Tis sorted

 

[Lounge]

Thumbs up!
Thank you again!

This thread can be closed, if needed!

 

[Lounge]

Oh, one more question.
If I press the username in the 'activity users' the option menu will appear at the bottom of the shoutbox, as you can see on the screenshot below:

How do I fix this?

 

[Fillip H.]

Please try it on a default (unmodified) skin.

Some custom skins have issues with the dropdown, and that's sadly not something we're able to fix, not even with having access to the skin.