Question Urgent Help Needed Please

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Mbonu

Customer
We are still unable to use DragonByte eCommerce 3.0.0 as we keep getting the following error code each time we try to approve A Shop Post

An attached image is added here . while below is the error code we use to get


[ Oops! We ran into some problems.
Security error occurred. Please press back, refresh the page, and try again.]

Because of this, we have contacted our host which is Namecheap for now and they have also read and ended up letting us know the issues is not coming from them the host

Below are attachment, we got from them



Please how can I get this resolved as we have not been able to use this since we purchased it?
 

Attachments

  • worldforum shop approval error.webp
    worldforum shop approval error.webp
    43.1 KB · Views: 5
  • host 101.webp
    host 101.webp
    29.7 KB · Views: 5
  • host 102.webp
    host 102.webp
    33.4 KB · Views: 5
That is likely an error in your browser, as suggested by the Namecheap support agent.
 
That is likely an error in your browser, as suggested by the Namecheap support agent.
Please this is something I have tried for months from more different browers

and am still getting the same error

Just cleared all caches and tried again with both compueter borwers and my mobile phone browser with the same results

Please I Need help here as i have not been able to use the plugin
 

Attachments

  • approve error.webp
    approve error.webp
    53.5 KB · Views: 2
This issue does not prevent you from using the plugin. You can approve the item from the Approval Queue, or by using the "select for inline moderation" item and using that to approve the item.

That being said, I do see the issue now and I'll fix it for the next version.
 
Hello @Mbonu,

We hope your ticket regarding DragonByte eCommerce has been addressed to your satisfaction. This ticket has now been scheduled to be closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.
 
Hello @Mbonu,

As we have not heard back from you, your ticket regarding DragonByte eCommerce has now been closed.

If your ticket has not been resolved, please feel free to start a new support ticket and link back to this ticket.

If you have time, please leave a review on XenForo.com's Resource Manager.

Thank you.


- DragonByte Technologies, Ltd.
 
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DragonByte eCommerce

XenForo 2.0.6+ XenForo 2.1.x XenForo 2.2.x XenForo 2.3.x
Seller
DragonByte Technologies
Release date
Last update
Total downloads
3,017
Customer rating
4.86 star(s) 7 ratings
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