Bug FF was Error when import Post Thanks v7.7? Can run import again?

[hoangsa.org]

My firefox has error and close when run import thank from Post Thanks v7.7.
After that, I run import again but it non stop and seems no thank was imported.

What should i do next?

Supporter, Where are you???

 

[Fillip H.]

Asleep, you made the support request at approx. 7 AM (in the morning) my time.

Can you please post the error message?

 

[hoangsa.org]

Asleep, you made the support request at approx. 7 AM (in the morning) my time.

Can you please post the error message?

Oh, I didn't know that .
Sorry, I did not capture screen. But firefox was terminal, so that the import process can't run to the end.

And then, i run it again, but nothing show on page.
If i uninstall and install again, the import can run correctly, doesn't it?

 

[Fillip H.]

You could try a reinstall yeah

 

[hoangsa.org]

I reinstalled it and ran import thank again but it still runs non-stop
this is import page screen shot

 

[Fillip H.]

Yeah, that's normal

It will end eventually.

 

[hoangsa.org]

I run to
admincp/thanksimport.php?do=doimport&startat=2444&pp=1000
My forum has 30.115 topic, 534.328 posts

but it was not imported anything.

 

[Fillip H.]

Your topics and posts counts are irrelevant, it's the thanks count that matters and that's what that script imports. If you had fewer than 2444 thanks or the others had already been imported, they would be skipped