Jennifer Anderson Marx
Customer
I am interested in purchasing Advanced Post Thanks / Like for my installation of vBulletin 3.8.7
I installed the version at vBulletin.org -- [DBTech] Advanced Post Thanks / Like v3 (vB3) [AJAX] - vBulletin.org Forum -- first to evaluate it. I followed the installation directions in readme.txt, but when it came time to install the product-dbtech_thanks.xml file, I encountered a problem. I clicked the Import button and nothing happened. I then made sure I was importing the correct file, which I was, and tried again. Still, nothing. I then looked around to see if it had installed anyway, but I found no evidence in my control panel (it's not listed in the Manage Products list). When I went to my message boards to see if everything was okay, I discovered I could not post without generating a Fast CGI error. My web host had to restart MySQL and IIS to clear that up. My boards are functioning properly again, but I'm not sure what I did wrong. I checked the installation directions again and I followed the directions. Is it possible I am not meeting a prerequisite?
I am running vBulletin 3.8.7 on PHP 5.2.17.
Thank you in advance for your help. I apologize if this was not the best place to ask the question!
I installed the version at vBulletin.org -- [DBTech] Advanced Post Thanks / Like v3 (vB3) [AJAX] - vBulletin.org Forum -- first to evaluate it. I followed the installation directions in readme.txt, but when it came time to install the product-dbtech_thanks.xml file, I encountered a problem. I clicked the Import button and nothing happened. I then made sure I was importing the correct file, which I was, and tried again. Still, nothing. I then looked around to see if it had installed anyway, but I found no evidence in my control panel (it's not listed in the Manage Products list). When I went to my message boards to see if everything was okay, I discovered I could not post without generating a Fast CGI error. My web host had to restart MySQL and IIS to clear that up. My boards are functioning properly again, but I'm not sure what I did wrong. I checked the installation directions again and I followed the directions. Is it possible I am not meeting a prerequisite?
I am running vBulletin 3.8.7 on PHP 5.2.17.
Thank you in advance for your help. I apologize if this was not the best place to ask the question!