Bug DragonByte Donate 4.0.1

[levi45]

DragonByte Donate Version 4.0.1 not adding donated user to Additional user groups.
There wasn't any issue with version 3.7.0

 

[Fillip H.]

I’ll look into this and get back to you as soon as I have more information or if I need additional information from you.

 

[Fillip H.]

I've looked into this and I can't find any issues with donations and user group changes. There are some things you can check:
1. Are you using live payments? Test mode payments don't incur user group changes.
2. Are the donations being automatically confirmed? Go to admin.php?dbtech-donate/logs/donations/ and check if the donations are being flagged as Confirmed.

 

[levi45]

Hi
1-Im using paypal everything was working with same settings before, till i have updated the donate addons
2-yes donations are confirmed.

 

[Fillip H.]

There is a chance you might have an addon conflict. Can you try it with all other addons disabled?

 

[levi45]

Hi I have disabled all addons except the donate addon and made test donation and confirmed still not adding user to Additional user groups.

 

[Fillip H.]

I have tested this again using live payments and I can confirm the donations are working correctly.

 

[DragonByte Technologies]

Hello @levi45,

We hope your ticket regarding DragonByte Donate has been addressed to your satisfaction. This ticket has now been scheduled to be closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.

 

[DragonByte Technologies]

Hello @levi45,

As we have not heard back from you, your ticket regarding DragonByte Donate has now been closed.

If your ticket has not been resolved, please feel free to start a new support ticket and link back to this ticket.

If you have time, please leave a review on XenForo.com's Resource Manager.

Thank you.


- DragonByte Technologies, Ltd.