Bug Error upon upgrading

Status
Not open for further replies.

Jul

Customer
Dear Support,

After upgrading the DragonByte Security add-on from it's previous version to the latest I received the following error which makes the forums unreachable:

Code:
Warning: Uncaught ErrorException: [E_WARNING] require(/home/xgdpvnmz/public_html/community/src/addons/DBTech/Security/vendor/symfony/polyfill-php80/bootstrap.php): failed to open stream: No such file or directory in /home/xgdpvnmz/public_html/community/src/XF/ComposerAutoload.php:112 Stack trace: #0 /home/xgdpvnmz/public_html/community/src/XF/ComposerAutoload.php(112): XF::handlePhpError(2, '[E_WARNING] req...', '/home/xgdpvnmz/...', 112, Array) #1 /home/xgdpvnmz/public_html/community/src/XF/ComposerAutoload.php(112): require() #2 /home/xgdpvnmz/public_html/community/src/XF/ComposerAutoload.php(33): XF\ComposerAutoload->autoloadFiles() #3 /home/xgdpvnmz/public_html/community/src/XF.php(235): XF\ComposerAutoload->autoloadAll(false) #4 /home/xgdpvnmz/public_html/community/src/XF/App.php(2180): XF::registerComposerAutoloadDir('/home/xgdpvnmz/...') #5 /home/xgdpvnmz/public_html/community/src/XF/App.php(1755): XF\App->setupAddOnComposerAutoload() #6 /home/xgdpvnmz/public_html/community/src/XF/Admin/App.php(41): XF\App->set in /home/xgdpvnmz/public_html/community/src/XF/ComposerAutoload.php on line 112



Fatal error: XF\ComposerAutoload::autoloadFiles(): Failed opening required '/home/xgdpvnmz/public_html/community/src/addons/DBTech/Security/vendor/symfony/polyfill-php80/bootstrap.php' (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home/xgdpvnmz/public_html/community/src/XF/ComposerAutoload.php on line 112

Hopefully there is a solution to this issue.

Regards,
Jul
 
That file exists. Please re-upload the files via the Archive Installer rather than manual update.
 
I did use the Xenforo archive installer when doing the update. How would I proceed reinstalling it if I cannot access the admin panel?
 
Thank you very much!

It is working again. Something went wrong during the installation I guess. It was still listed as one version before.
 
Hello @Jul,

We hope your ticket regarding DragonByte Security has been addressed to your satisfaction. This ticket has now been scheduled to be closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.
 
Hello @Jul,

As we have not heard back from you, your ticket regarding DragonByte Security has now been closed.

If your ticket has not been resolved, please feel free to start a new support ticket and link back to this ticket.

If you have time, please leave a review on XenForo.com's Resource Manager.

Thank you.


- DragonByte Technologies, Ltd.
 
Status
Not open for further replies.

DragonByte Security

XenForo 1.5.3+ XenForo 2.0.x XenForo 2.1.x XenForo 2.2.x XenForo 2.3.x
Seller
DragonByte Technologies
Release date
Last update
Total downloads
2,344
Customer rating
5.00 star(s) 1 ratings
Back
Top