Bug Index Page Not Working Current Time and Rotating Banners

[Ozzy47]

No I do not know why it is not displaying on your site, it may be a conflict with another mod or some template edit somewhere, or server related. Until I can find a way to reproduce this on another site with less customizations I won't be able to do nothing. But as always I will keep looking for a solution.

 

[Nirjonadda]

So Am I Still Waiting for soulition ! Thank you so much for your help !

 

[Ozzy47]

You posted on vbulletin.com, what is the link to the post?

 

[Ozzy47]

Nirjonadda could you send me a admin account again, I want to look at something on your site to see if I can figure out why this is not working.

 

[Nirjonadda]

Sorry for the delay in replying but I'm busy with my main job at this time ! I have get this problem with this mod microSUPPORT PRO , I am using PRO Version of microSUPPORT not Compatible with vB Donate ? Now I want to use microSUPPORT with vB Donate But microSUPPORT with vB Donate Run same time index page Current Time not working,How to fix microSUPPORT Compatible with vB Donate ? And where i get support about this issue ? If still here or microSUPPORT PRO his website ?

 

[Ozzy47]

What is is that is not working with microSupport?

 

[Nirjonadda]

Its only problem Index page Current Time not working with microSupport,vB Donate Index page Current Time working When i Disabled microSupport.

 

[Ozzy47]

Pm me a admin account again, I want to look at what it is conflicting with and see if I can resolve it.

 

[Ozzy47]

Ok I found the issue, the microsupport mod has a js error in it


Timestamp: 11/6/2012 1:10:44 PM
Error: TypeError: item.menu is null
Source File: http://www.*******.com/forum.php
Line: 932

So by disabling the plugin Floating Live Support Block in that mod, the time will show up on the goal meter on the forum home page. You can safely disable it as it is not working anyway. Then don't forget to add index to the setting Show Donation Bar On in the group, DragonByte Tech: vBDonate - Donation Bar Settings

 

[Nirjonadda]

Disabled microSupport plugin "Floating Live Support Block" Now working Current Time on forum home page but How to fix JS error On the Mod without disabling the plugin Floating Live Support Block,How to Ask microSupport Mod Developer for fix this JS Error? when their Mod microSupport working without any issue !

 

[Ozzy47]

It is not working, as far as I can tell, Floating Live Support Block is supposed to add a floating block to the forum home page, and it is not. You simply tell them there is a js error with there mod (Error: TypeError: item.menu is null) and to correct it.

 

[Nirjonadda]

OK ! I Asked About On this ! Can You fix this JS error ? Thank you so much for your help ! Happy to see Now working Current Time on forum home page

 

[Ozzy47]

If I could fix it I would, but I am unfamiliar with his code and the javascript he is using, hopefully he can get it sorted for you.

 

[Nirjonadda]

I Get Answer About On This Floating Live Support Block JS error ! Can you Update JS For me ?

Hello
I found the issue, the microsupport mod has a js error in it Plugin Floating Live Support Block.There is a js error with there mod (Error: TypeError: item.menu is null) and Please correct it.
Timestamp: 11/6/2012 1:10:44 PM
Error: TypeError: item.menu is null
Source File: http://www.*******.com/forum.php
Line: 932

Thanks for this i will look into it.

when you go to fix this issue ? this js error issue my other 2 mod not work,please give update as soon as possible!

the java error thats you are getting should not afect any other scripts as its only used for the floating block.

 

[Ozzy47]

Did you ask them how come you have no floating block then?