Hi there,
Please do be aware that it does not include setup. In other words; professional installation only handles installing the product @ your site, it does not include logging in to Twitter to setup the stuff needed to get the product to post threads to Twitter.
If that's okay, could you please use the "Attach secure data" feature to give me admin access?
If that's not what you expected from the Professional Installation, please let me know and I will add store credit to your account equivalent of the purchase price of the Professional Installation add-on.