Bug TIcket redirect

[kick]

XF\Mvc\Reply\Exception: src/XF/Mvc/Controller.php:401
Generated by: User May 9, 2020 at 12:09 PM
#0 [internal function]: XF\Mvc\Controller->exception(Object(XF\Mvc\Reply\Error))
#1 src/XF/ControllerPlugin/AbstractPlugin.php(79): call_user_func_array(Array, Array)
#2 src/addons/DBTech/Tickets/ControllerPlugin/Overview.php(468): XF\ControllerPlugin\AbstractPlugin->__call('exception', Array)
#3 src/addons/DBTech/Tickets/ControllerPlugin/Overview.php(22): DBTech\Tickets\ControllerPlugin\Overview->assertViewableCategory('0')
#4 src/addons/DBTech/Tickets/Listener.php(210): DBTech\Tickets\ControllerPlugin\Overview->getCategoryListData(Object(DBTech\Tickets\XF\Entity\Forum))
#5 [internal function]: DBTech\Tickets\Listener:ostDispatchForum(Object(SV\RedisCache\XF\Pub\Controller\Forum), 'Forum', Object(XF\Mvc\ParameterBag), Object(XF\Mvc\Reply\View))
#6 src/XF/Extension.php(50): call_user_func_array(Array, Array)
#7 src/XF/App.php(2654): XF\Extension->fire('controller_post...', Array, 'XF\\Pub\\Controll...')
#8 src/XF/Mvc/Controller.php(286): XF\App->fire('controller_post...', Array, 'XF\\Pub\\Controll...')
#9 src/XF/Mvc/Dispatcher.php(383): XF\Mvc\Controller->postDispatch('Forum', Object(XF\Mvc\ParameterBag), Object(XF\Mvc\Reply\View))
#10 src/XF/Mvc/Dispatcher.php(257): XF\Mvc\Dispatcher->dispatchClass('XF:Forum', 'Forum', Object(XF\Mvc\RouteMatch), Object(SV\RedisCache\XF\Pub\Controller\Forum), Object(XF\Mvc\Reply\Reroute))
#11 src/XF/Mvc/Dispatcher.php(113): XF\Mvc\Dispatcher->dispatchFromMatch(Object(XF\Mvc\RouteMatch), Object(SV\RedisCache\XF\Pub\Controller\Forum), Object(XF\Mvc\Reply\Reroute))
#12 src/XF/Mvc/Dispatcher.php(55): XF\Mvc\Dispatcher->dispatchLoop(Object(XF\Mvc\RouteMatch))
#13 src/XF/App.php(2184): XF\Mvc\Dispatcher->run()
#14 src/XF.php(391): XF\App->run()
#15 index.php(20): XF::runApp('XF\\Pub\\App')
#16 {main}

 

[Fillip H.]

Could you please also include the error message?

 

[kick]

array(4) {
["url"] => string(23) "/forums/paid-add-ons.7/"
["referrer"] => string(22) "/"
["_GET"] => array(1) {
["/forums/paid-add-ons_7/"] => string(0) ""
}
["_POST"] => array(0) {
}
}

 

[Fillip H.]

No, the error message. That's the request state, as indicated by the header that says "Request state".

Here's a breakdown:

I need the "Error message" component, and "Stack trace" component (which you have already provided). I almost never need the "Request state" component.

 

[kick]

XF\Mvc\Reply\Exception: src/XF/Mvc/Controller.php:401
Generated by: User May 9, 2020 at 12:09 PM

I sent at the very beginning are you laughing?

 

[Fillip H.]

Exceptions come with a message which is also logged, that's missing from the first post which is why I asked for the full error message.

 

[kick]

XF\Mvc\Reply\Exception: src/XF/Mvc/Controller.php:401
Generated by: User May 9, 2020 at 12:09 PM

 

[Fillip H.]

I see, this is due to a misconfiguration on your end. In the DragonByte Tech: eCommerce settings, find "Support ticket root category" and set it to one of your forum categories.

 

[kick]

Yes it works

 

[DragonByte Technologies]

Hello @kick,

We hope your ticket regarding DragonByte eCommerce: Tickets has been addressed to your satisfaction. This ticket has now been scheduled to be closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.

 

[DragonByte Technologies]

Hello @kick,

As we have not heard back from you, your ticket regarding DragonByte eCommerce: Tickets has now been closed.

If your ticket has not been resolved, please feel free to start a new support ticket and link back to this ticket.

If you have time, please leave a review on XenForo.com's Resource Manager.

Thank you.


- DragonByte Technologies, Ltd.