Question eCommerce Manual?

[Serpius]

Is there an eCommerce manual?

I have users asking me what some of the line/boxes are for and I do not have a good answer for them.

I did do a search for a manual on this website for a manual for eCommerce, but the search came up with nothing.

Can anyone let me know if there is a manual?

 

[Fillip H.]

There is no manual, sorry. If you can clarify what lines and boxes you're referring to, I can probably explain in more detail

 

[Serpius]

There is no manual, sorry. If you can clarify what lines and boxes you're referring to, I can probably explain in more detail

Ok, just a quick background about my new website...

First, everything is being done in the Dev Mode, the plan is to make the website fully live by the end of July.
The main focus of Contenght is that it will be a Destination For Art of all kinds. All types of artists will be welcomed to Contenght.

We have 2 main user groups, Viewers, and Creators. Creators are also known as artists.

The Creator Pro is the account update that will enable them to use the DB eCommerce to sell their creations (artwork). Since the website is brand new, we are anticipating that most sales will be physical sales of artwork, photography, and other related artwork.

You can imagine that most artists may not be computer savvy, nor will not be well-versed in a website that deals mostly with Media instead of forums.

For myself, I am NOT a coder/programmer, some of the settings in eCommerce are confusing and I am wondering if all settings/input boxes are necessary.

With that knowledge, view the screenshot and you will get a good idea of what I am talking about. This is not a knock on the DB eCommerce. I am anticipating that these artists will be asking me the same questions and I do not have the answer to their questions.

 

[Fillip H.]

Before I delve into any of your questions, I want to make sure you understand that eCommerce is not a Classifieds add-on.

There is no provision in this add-on for creators to sell their own products and have the money go to them. All earnings will go to the payment account defined in the payment profile in the AdminCP.

If that is understood and agreeable I will answer your questions.

 

[Serpius]

Before I delve into any of your questions, I want to make sure you understand that eCommerce is not a Classifieds add-on.

There is no provision in this add-on for creators to sell their own products and have the money go to them. All earnings will go to the payment account defined in the payment profile in the AdminCP.

If that is understood and agreeable I will answer your questions.

Well, I totally misunderstood the premise of the DB eCommerce. I guess I misunderstood that the eCommerce would process payments that would go straight to the creators.

I apologize for my misunderstanding. Even my developer was surprised by this misunderstanding of how eCommerce add-on operates.

So... that means I have no use for the DB eCommerce add-on. Looks like I wasted my money on this. No one's fault but mine.

Sighs...

 

[DragonByte Technologies]

Hello @Serpius,

We hope your ticket regarding DragonByte eCommerce has been addressed to your satisfaction. This ticket has now been scheduled to be closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.

 

[DragonByte Technologies]

Hello @Serpius,

As we have not heard back from you, your ticket regarding DragonByte eCommerce has now been closed.

If your ticket has not been resolved, please feel free to start a new support ticket and link back to this ticket.

If you have time, please leave a review on XenForo.com's Resource Manager.

Thank you.


- DragonByte Technologies, Ltd.