Question New AWS API

[Seeker-Smith]

Do we still need to use the Automated bounced email handler and Automated unsubscribe email handler settings in Xenforo mail setup?

 

[Fillip H.]

If you've set up the HTTPS topic/endpoint/whatever Amazon calls it for both Bounce and Complaint, I don't believe you need the Automated Bounced Email Handler.

Unsubscribe Email Handler I'm unsure about. I don't know if clicking the "This email is from a mailing list. Unsubscribe now." link in your email client is what Amazon considers a "Complaint", or if that's someone reporting the email as spam.

 

[Seeker-Smith]

If you've set up the HTTPS topic/endpoint/whatever Amazon calls it for both Bounce and Complaint, I don't believe you need the Automated Bounced Email Handler.

Unsubscribe Email Handler I'm unsure about. I don't know if clicking the "This email is from a mailing list. Unsubscribe now." link in your email client is what Amazon considers a "Complaint", or if that's someone reporting the email as spam.

Email is a real problem. People subscribe via email then they complain when they get it. I've already had a warning from AWS.

I'm hoping I can reduce bounces with this.

 

[Fillip H.]

You could also try the email validation feature in this addon that’ll clean out your mailing list.

 

[Seeker-Smith]

You could also try the email validation feature in this addon that’ll clean out your mailing list.

That is my plan, I'm just nervous. I don't want to get booted off AWS. I already messed up once ;(

 

[Fillip H.]

That is my plan, I'm just nervous. I don't want to get booted off AWS. I already messed up once ;(

The validation feature does not actually send any emails. If you’re really concerned, back up your AWS credentials and revert to your host’s SMTP details in the email options.

 

[Seeker-Smith]

The validation feature does not actually send any emails. If you’re really concerned, back up your AWS credentials and revert to your host’s SMTP details in the email options.

Good to know. I turned it on last night. in 12 hours not much activity. I'm assuming it runs in the background and does batches?

 

[Fillip H.]

Amazon will ping your server, it's not something triggered on your server's end.

 

[Seeker-Smith]

Amazon will ping your server, it's not something triggered on your server's end.

So before my site sends out an email it checks validity?

 

[Fillip H.]

No, validation occurs in a cron job, and emails are re-checked every few months. Amazon recommends re-validating emails at least every six months.

 

[DragonByte Technologies]

Hello @Seeker-Smith,

We hope your ticket regarding DragonByte Mail has been addressed to your satisfaction. This ticket has now been scheduled to be closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.

 

[DragonByte Technologies]

Hello @Seeker-Smith,

As we have not heard back from you, your ticket regarding DragonByte Mail has now been closed.

If your ticket has not been resolved, please feel free to start a new support ticket and link back to this ticket.

If you have time, please leave a review on XenForo.com's Resource Manager.

Thank you.


- DragonByte Technologies, Ltd.